Straight Down the Fairway Answers.
Clear, simple explanations so you can shop with confidence.
How long does shipping take?
How long does shipping take?
We ship most apparel orders within 3–5 business days. Once it’s out the door, you’ll receive tracking so you can follow your gear from our shop to your tee box.
Custom orders follow a different timeline — you'll get updates throughout the process.
Does my order come in special packaging?
Does my order come in special packaging?
Every order is packed securely with care. Depending on what you purchase, items may ship together or separately to keep everything protected and ready for play.
Do you ship internationally?
Do you ship internationally?
Yes — golfers worldwide can rep Broken Tee Golf Co.
International shipping rates and delivery times are shown at checkout.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit/debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and Broken Tee Gift Cards.
What is your return policy?
What is your return policy?
Unworn, unwashed, non‑custom items can be returned within 30 days of delivery.
Custom polos are final sale unless there's a manufacturing issue — we stand behind our craftsmanship.
How do I start a return or exchange?
How do I start a return or exchange?
You can start a return or exchange directly through your Broken Tee Golf Co. customer account.
Just log in, select your order, and choose “Request Return.”
If you checked out as a guest or need additional help, reach out to us at support@brokentgolf.com and our team will point you in the right direction.
How do your polos fit?
How do your polos fit?
Our polos run true to size with a slightly relaxed fit — if anything, they run just a little big. Most customers stick with their normal size, but if you prefer a more fitted look, you can size down.
Do you offer custom polo designs?
Do you offer custom polo designs?
Yes — it’s one of our specialties. We offer premium custom polos with a 25‑polo minimum.
Design work is billed at $150/hr (typically 4–6 hours), and includes one mockup + two free revisions.
How long do custom orders take?
How long do custom orders take?
Custom polos typically take 4–6 weeks, depending on quantity and design complexity.
Our team will keep you posted along the way.


